Terms & Condition

Website: https://toplanechauffeur.com/

Welcome to TopLane Chauffeur (“Company,” “we,” “us,” “our”). These Terms & Conditions govern your access to and use of our website and chauffeur services. By using our website or booking our services, you agree to be legally bound by these Terms & Conditions.

If you disagree, please discontinue use of our website and services.

1. Services

TopLane Chauffeur provides professional chauffeur-driven transportation services, including but not limited to:

  • Airport transfers

  • Corporate travel

  • Event transportation

  • Point-to-point chauffeur services

All services are subject to vehicle availability, confirmation, and these Terms & Conditions.

2. Booking & Reservations

  • All bookings must be made through our website, phone, or authorised communication channels.

  • Booking details provided by the customer must be accurate and complete.

  • We reserve the right to refuse or cancel any booking at our discretion, including in cases of incorrect information or suspected misuse.

3. Pricing & Payments

  • Prices displayed or quoted are subject to change without prior notice unless confirmed in writing.

  • All fares may include applicable taxes, tolls, parking fees, and service charges unless stated otherwise.

  • Payments must be made using approved payment methods.

  • Failure to complete payment may result in booking cancellation.

4. Cancellations & Refunds

  • Cancellation policies may vary depending on service type and booking time.

  • Late cancellations or no-shows may be subject to cancellation fees.

  • Refunds, if applicable, will be processed to the original payment method within a reasonable timeframe.

5. Waiting Time & Delays

  • Complimentary waiting time may be offered depending on service type.

  • Additional waiting time beyond the allowed period may incur extra charges.

  • We are not responsible for delays caused by traffic, weather conditions, road closures, or events beyond our reasonable control.

6. Passenger Responsibilities

Passengers agree to:

  • Behave respectfully toward drivers and vehicles

  • Follow all safety instructions

  • Avoid causing damage to vehicles

  • Refrain from illegal activities, including carrying prohibited items

Additional cleaning or damage caused by passengers may result in extra charges.

7. Luggage Policy

  • Luggage capacity depends on the selected vehicle type.

  • The Company is not responsible for loss or damage to personal belongings unless caused by proven negligence.

  • Unclaimed items found in vehicles may be returned upon request; however, they are not guaranteed.

8. Limitation of Liability

To the fullest extent permitted by law:

  • TopLane Chauffeur shall not be liable for indirect, incidental, or consequential damages.

  • Our total liability for any claim shall not exceed the amount paid for the relevant service.

  • We are not responsible for delays or service failures due to circumstances beyond our control.

9. Website Use

  • Content on this website is for informational purposes only.

  • Unauthorised copying, modification, or misuse of website content is prohibited.

  • We do not guarantee uninterrupted or error-free access to the website.

10. Intellectual Property

All website content, logos, text, images, and branding are the property of TopLane Chauffeur and may not be used without prior written consent.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use personal information. By using our website, you consent to such data practices.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of [Insert Country/State], without regard to conflict of law principles.

13. Modifications

We reserve the right to modify or update these Terms & Conditions at any time. Updated terms will be posted on this page with a revised effective date.